Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
General availability
Operational
90 days ago
99.95
% uptime
Today
Monta Charge - App
Operational
90 days ago
99.98
% uptime
Today
Monta Hub - Web Portal
Operational
90 days ago
99.98
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
OCPP
Operational
90 days ago
100.0
% uptime
Today
Internal APIs
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Clever
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
Operational
90 days ago
99.99
% uptime
Today
Car Integrations
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
90 days ago
100.0
% uptime
Today
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
EVBox
Operational
Clever
Operational
90 days ago
100.0
% uptime
Today
Wallet
Operational
90 days ago
100.0
% uptime
Today
Customer Service
Operational
90 days ago
100.0
% uptime
Today
Charging
Operational
90 days ago
100.0
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
NOC Agent
Operational
90 days ago
100.0
% uptime
Today
Monta Control
Operational
90 days ago
99.66
% uptime
Today
Monta AI
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We can confirm that this issue has been resolved. Charge points are now visible and searchable again in both the app and the classic Hub for all affected operators. We apologise for any disruption this caused and thank you for your patience while our team worked to address it.
Jul 2, 15:54 UTC
Update -
We have identified that the issue with charge points not appearing in search results or charge point lists is affecting the classic Hub and the app. Operators may find that charge points are missing from their lists or return no results when searched, despite being present in their portfolio. We can confirm that the new version of the Hub appears to be unaffected — operators with access to it may use it as a workaround in the meantime. Our team is actively investigating and we will share further updates as soon as they are available.
Jul 2, 13:33 UTC
Investigating -
We are aware of an issue where charge points are not appearing in search results or charge point lists within the Hub and app. Operators may find that no charge points are returned when searching, despite them being present in their portfolio. We are actively investigating the cause and will provide updates as soon as possible. We apologize for the inconvenience.
Jul 2, 13:27 UTC
Resolved -
This incident has been resolved. Some users may have experienced difficulties logging in to the Monta app or Hub portal due to an issue with our authentication service. Our team quickly identified and resolved the problem, and all login services have returned to normal. We apologize for any inconvenience caused.
Jun 29, 18:20 UTC
Resolved -
This incident has been resolved.
Jun 26, 21:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 26, 13:37 UTC
Investigating -
We are currently experiencing elevated error rates and disruption across our platform. Our team has been alerted and is actively investigating the issue. We apologize for any inconvenience and will provide updates as we learn more.
Jun 26, 13:29 UTC
Resolved -
Smart Charging has been fully restored and is operating as expected. We are confident the issue has been resolved and no further impact is expected. We apologize for any inconvenience this may have caused during the disruption.
Jun 23, 19:00 UTC
Monitoring -
We have identified the root cause of the Smart Charging issue and applied mitigation measures. Smart Charging sessions are now starting successfully again, and we are actively monitoring to confirm full stability. Standard (Charge Now) and Scheduled Charging were not affected throughout this incident. We apologize for the disruption and will continue to keep you updated.
Jun 23, 18:44 UTC
Investigating -
We are currently investigating an issue affecting Smart Charging sessions. Some customers may experience errors when attempting to start a Smart Charge. Standard (Charge Now) and Scheduled Charging are not affected and continue to work as expected. We apologize for the inconvenience and will provide further updates as our investigation progresses.
Jun 23, 18:30 UTC
Resolved -
We are pleased to confirm that the platform has fully recovered. Login, app functionality, and all related services are operating normally. Our team continues to monitor the situation closely and will be conducting a full review to prevent recurrence. We apologize for any inconvenience this caused.
Jun 20, 17:15 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 20, 09:07 UTC
Investigating -
We are currently experiencing a service disruption that is affecting the ability to log in and use the Monta app. Our team has identified the issue and is actively working to resolve it. We apologize for the inconvenience and will provide updates as soon as more information is available.
Jun 20, 08:24 UTC