Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
General availability
Operational
90 days ago
99.95
% uptime
Today
Monta Charge - App
Operational
90 days ago
99.98
% uptime
Today
Monta Hub - Web Portal
Operational
90 days ago
99.98
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
OCPP
Operational
90 days ago
100.0
% uptime
Today
Internal APIs
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Clever
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
Operational
90 days ago
99.99
% uptime
Today
Car Integrations
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
90 days ago
100.0
% uptime
Today
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
EVBox
Operational
Clever
Operational
90 days ago
100.0
% uptime
Today
Wallet
Operational
90 days ago
100.0
% uptime
Today
Customer Service
Operational
90 days ago
100.0
% uptime
Today
Charging
Operational
90 days ago
100.0
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
NOC Agent
Operational
90 days ago
100.0
% uptime
Today
Monta Control
Operational
90 days ago
99.66
% uptime
Today
Monta AI
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Between July 13 and July 17, some firmware updates to charge points may have failed to download. This issue has been identified and resolved. Firmware updates are now operating normally.
We apologize for any inconvenience.
Jul 17, 08:44 UTC
Resolved -
The results of the fix are looking good. We're marking the issue as Resolved.
Jul 8, 09:11 UTC
Monitoring -
A fix was implemented, and we're monitoring the results.
Jul 8, 08:01 UTC
Identified -
The root cause is believed to have been identified. We are working on pushing a fix.
Jul 8, 07:32 UTC
Investigating -
We are aware of an issue where some operators are unable to view their charging points in the Monta Hub portal. Our team is actively investigating the cause. As a workaround, charging points are fully visible and accessible via the Beta Hub in the meantime.
Jul 8, 06:53 UTC
Resolved -
This incident has been resolved.
Jul 6, 16:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 6, 14:50 UTC
Investigating -
We are currently investigating an issue affecting connectivity between charging stations and our platform. Some charge points may experience communication issues, which could impact charging sessions. We are actively working to resolve this and will provide updates as soon as possible.
Jul 6, 14:34 UTC
Resolved -
Queues are back to normal. We're marking the incident as Resolved.
Jul 6, 09:10 UTC
Monitoring -
The implemented fix seems to be working, and we are monitoring the queues.
Jul 6, 08:58 UTC
Identified -
The issue has been identified, and we're implementing a fix.
Jul 6, 08:41 UTC
Investigating -
We're currently experiencing slow response time across our customer facing platforms, which sometimes result in error 408s. We're investigating.
Jul 6, 08:08 UTC