All Systems Operational

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Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Uptime over the past 90 days. View historical uptime.
General availability Operational
Monta Charge - App Operational
Monta Hub - Web Portal Operational
Partner API Operational
OCPP Operational
Internal APIs Operational
Charge point integrations Operational
Easee Operational
Zaptec Operational
Wallbox Operational
Charge Amps Operational
ABB Operational
Roaming Operational
Spirii Operational
Clever Operational
Other Roaming Providers Operational
Smart charge Operational
Car Integrations Operational
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
EVBox Operational
Clever Operational
Wallet Operational
Customer Service Operational
Charging Operational
Monta Shop Operational
NOC Agent Operational
Monta Control Operational
Monta AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 14, 2026

Zaptec chargers failing to start or stopping after a few minutes
Resolved - The issue affecting Zaptec chargers, where charges failed to start or stopped after a few minutes, has been resolved. Charging is back to normal.
Oct 14, 00:29 UTC
Monitoring - Charging on Zaptec chargers is recovering, and we are seeing sessions start more reliably again. We are continuing to monitor closely to confirm that the recovery holds. Chargers from other brands were not affected. If a session still fails to start, starting with an RFID tag or card remains the most reliable option, and trying again in a few minutes may now succeed.
Oct 14, 00:13 UTC
Identified - We have identified the cause of the issue: confirmations that a charge has started are reaching our platform with a delay from some Zaptec chargers. As a result, sessions may fail to start or stop after a few minutes. Chargers from other brands are not affected.

We are monitoring the situation closely.

Workaround: starting a charge with an RFID tag or card is currently the most reliable option. Repeatedly retrying from the app is unlikely to help.
Oct 13, 23:33 UTC
Update - We are continuing to investigate this issue.
Oct 13, 22:42 UTC
Investigating - Since approximately 19:45 UTC, many charging sessions on Zaptec chargers (all models) are failing to start or stopping after a few minutes. This is mainly affecting customers in Denmark, Iceland and Sweden. Chargers from other brands are not affected. Our team is actively investigating and we will share another update as soon as we have more information.
Oct 13, 22:41 UTC

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Degraded performance affecting Wallet and Partner API
Resolved - The issue causing degraded performance for Wallet and Partner API requests has been resolved. All services are operating normally and have been stable since 12:36. We apologize for the inconvenience this caused.
Oct 7, 10:55 UTC

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Increased charge session failures on Zaptec chargers
Resolved - Zaptec has resolved the issue on their end and is reporting normal operations. Charge sessions on Zaptec chargers are running as expected again. We will continue to monitor to confirm full stability.
Oct 2, 07:10 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:49 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:48 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:44 UTC
Investigating - We are seeing an increased number of charge sessions failing or getting stuck in a 'Preparing' state on Zaptec chargers. This appears to be isolated to Zaptec hardware and aligns with an ongoing issue on Zaptec's end. If you are affected, you may be able to start your charge using the native Zaptec app as a workaround while we continue to monitor the situation.
Oct 1, 20:43 UTC

Oct 1, 2026

Fleet Drivers Unable to Initiate Charging Sessions
Resolved - This incident has been resolved.
Oct 1, 16:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 14:53 UTC
Investigating - We are currently investigating an issue affecting a fleet of drivers who are unable to start charging sessions. Affected drivers are seeing an 'insufficient funds' error when attempting to charge. Our team is actively investigating and working to restore full charging capability as quickly as possible.
Oct 1, 14:42 UTC

Sep 30, 2026

No incidents reported.

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