All Systems Operational

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

General availability Operational
Monta Charge - App Operational
Monta Hub - Web Portal Operational
Partner API Operational
OCPP Operational
Internal APIs Operational
Charge point integrations Operational
Easee Operational
Zaptec Operational
Wallbox Operational
Charge Amps Operational
ABB Operational
Roaming Operational
Spirii Operational
Clever Operational
Other Roaming Providers Operational
Smart charge Operational
Car Integrations Operational
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
EVBox Operational
Clever Operational
Wallet Operational
Customer Service Operational
Charging Operational
Monta Shop Operational
NOC Agent Operational
Monta Control Operational
Monta AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 2, 2026

Resolved - Zaptec has resolved the issue on their end and is reporting normal operations. Charge sessions on Zaptec chargers are running as expected again. We will continue to monitor to confirm full stability.
Oct 2, 07:10 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:49 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:48 UTC
Update - We are continuing to investigate this issue.
Oct 1, 20:44 UTC
Investigating - We are seeing an increased number of charge sessions failing or getting stuck in a 'Preparing' state on Zaptec chargers. This appears to be isolated to Zaptec hardware and aligns with an ongoing issue on Zaptec's end. If you are affected, you may be able to start your charge using the native Zaptec app as a workaround while we continue to monitor the situation.
Oct 1, 20:43 UTC

Oct 1, 2026

Resolved - This incident has been resolved.
Oct 1, 16:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 14:53 UTC
Investigating - We are currently investigating an issue affecting a fleet of drivers who are unable to start charging sessions. Affected drivers are seeing an 'insufficient funds' error when attempting to charge. Our team is actively investigating and working to restore full charging capability as quickly as possible.
Oct 1, 14:42 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - The Monta Hub web portal has been restored and is fully operational. We apologise for any inconvenience caused during this time.
Sep 25, 23:07 UTC
Identified - We have identified an issue causing the Monta Hub web portal to be unavailable. Our team has identified the problem and a fix is currently being deployed. The Monta mobile app is not affected. We will provide an update once the fix has been confirmed.
Sep 25, 23:03 UTC

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Resolved - We're marking the issue as resolved.

We apologize for the inconvenience.

Sep 22, 10:58 UTC
Monitoring - We released a fix, and monitoring the results
Sep 22, 10:39 UTC
Identified - We've identified the issue, and we're working on a fix.
Sep 22, 10:21 UTC
Investigating - We're currently investigating an issue that causes the Hub and the app to be down
Sep 22, 09:53 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.