Monta

All Systems Operational

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

General availability ? Operational
90 days ago
99.97 % uptime
Today
Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
99.99 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
100.0 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
100.0 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
EVBox Operational
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
100.0 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Database Maintenance Jul 8, 2025 05:00-06:00 UTC

Scheduled Database Maintenance:
We will be performing a routine scheduled maintenance on our database systems.

Date & Time: 08th July 2025 07:00 CEST
Duration: 1 hour

Impact:
Expect minor disruptions during the maintenance window.
No major downtime is anticipated.

We appreciate your understanding and will monitor closely to ensure minimal impact.

Posted on Jun 30, 2025 - 14:36 UTC
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Resolved - At 11:51 CEST, we experienced an increase in failed requests.
The issue was resolved at 11:56 CEST.

Thank you for your patience.

Jul 1, 09:51 UTC
Jun 30, 2025
Resolved - This incident has been resolved.
Jun 30, 16:03 UTC
Investigating - Timeframe: June 30, 2025 – 17:43 to 18:03 CET

Some platform functionality was degraded due to a Redis instance failing to auto-scale. This caused issues in cache-dependent services.

Notable effects:
- Starting a charge may have failed (All, depending on start method)
- Webhook deliveries were delayed (Partner API)

The issue was identified and mitigated by our SRE team. All systems are now operating normally. We’re taking steps to improve resilience and prevent similar incidents going forward.

Jun 30, 15:43 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Resolved - This incident has been resolved.
Jun 26, 13:32 UTC
Investigating - We are currently investigating an issue affecting the charging experience. Users may encounter difficulties initiating or completing charge sessions, or see incorrect status updates in the app.

Our engineering team is actively working to identify the root cause and resolve the issue as quickly as possible. We will share updates as we learn more.

Thank you for your patience.

Jun 26, 13:12 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Resolved - This incident has been resolved
Jun 19, 12:22 UTC
Investigating - We are currently investigating an issue affecting the platform. Some users may experience degraded performance or limited functionality across certain services.

Our engineering team is working to identify the root cause and restore full service as quickly as possible. We will share updates as we learn more.

Thank you for your patience.

Jun 19, 12:15 UTC
Jun 18, 2025

No incidents reported.