Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
Monta Charge - App
?
Operational
90 days ago
100.0
% uptime
Today
Monta Hub - Web Portal
?
Operational
90 days ago
100.0
% uptime
Today
Partner API
?
Operational
90 days ago
100.0
% uptime
Today
OCPP
?
Operational
90 days ago
99.82
% uptime
Today
Internal APIs
?
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
?
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
?
Operational
90 days ago
100.0
% uptime
Today
Car Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
Wallet
?
Operational
90 days ago
99.63
% uptime
Today
Customer Service
?
Operational
90 days ago
100.0
% uptime
Today
Charging
?
Operational
90 days ago
100.0
% uptime
Today
General availability
?
Operational
90 days ago
99.86
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be performing a scheduled infrastructure upgrade to improve the performance and reliability of our services. During this time, users may experience brief interruptions or temporary unavailability of services.
Impacts: - Temporary service interruptions - Possible brief periods of unavailability
Our team will work diligently to complete the upgrade as quickly and smoothly as possible. We appreciate your understanding and patience. Posted on
Jul 17, 2024 - 14:35 UTC
Resolved -
We have confirmed normal operation of our OCPP platform
Jul 23, 13:34 UTC
Monitoring -
We've fixed the issue that was causing instability in our OCPP service, we have observed that charge points are now able to reconnect and receive messages in a timely order we will continue to monitor the situation.
Jul 23, 10:17 UTC
Update -
We are still seeing significant instability. A number of charge points still has problems coming back online, and a lot of charges are failing to start.
Jul 23, 08:51 UTC
Identified -
We have identified the root cause and has a workaround for that. That is being deployed right now and we are starting to see normal operation again.
Jul 23, 07:55 UTC
Investigating -
We are currently investigating a database problem that is causing all our OCPP connections to be unstable.
This unfortunately impacts all our charge point operations.
Jul 23, 07:31 UTC
Completed -
The scheduled maintenance has been completed.
Jul 17, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 02:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 10, 14:00 UTC
Scheduled -
We will be performing a scheduled infrastructure upgrade to improve the performance and reliability of our services. During this time, users may experience brief interruptions or temporary unavailability of services.
Impacts: - Temporary service interruptions - Possible brief periods of unavailability
Our team will work diligently to complete the upgrade as quickly and smoothly as possible. We appreciate your understanding and patience.
Jul 10, 13:59 UTC